Resolved after 25 minutes, affecting Customer Portal, on May 22, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Customer Portal
Update timeline
- investigating May 22, 2026, 09:29 AM UTC
Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform. We apologise for the inconvenience and appreciate your patience.
- identified May 22, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 22, 2026, 09:54 AM UTC
This incident has been resolved.
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