AnyDesk experienced a minor incident on February 27, 2026 affecting Customer Portal, lasting 5d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- identified Feb 27, 2026, 01:19 PM UTC
We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.
- identified Feb 27, 2026, 04:56 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 04, 2026, 06:11 PM UTC
This incident has been resolved.