AnyDesk incident

Service Degradation - my.anydesk II

Minor Resolved View vendor source →

AnyDesk experienced a minor incident on July 23, 2025 affecting Customer Portal, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 11:09 PM UTC
Resolved
Jul 24, 2025, 08:20 AM UTC
Duration
9h 11m
Detected by Pingoru
Jul 23, 2025, 11:09 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 23, 2025, 11:09 PM UTC

    We are currently facing degraded service with our my.anydesk II Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

  2. resolved Jul 24, 2025, 08:20 AM UTC

    This incident has been resolved.