Amwell incident

Issues with Payment Processing - Investigating

Ongoing since 06:44 PM UTC, affecting Payment Processing.

investigating Oct 23, 2026, 06:44 PM UTC

Amwell's technical team is investigating an issue with the Payment processing service that is impacting visits. We will provide more details once we identify a resolution. Your patience is appreciated while we work to resolve this service impairment. Updates will be sent on this channel. To follow the status of this issue, click here: https://status.amwell.com -The Amwell Team

Started
Oct 23, 2026, 06:44 PM UTC
Resolved
Ongoing
Duration
● 2h 27m
Detected by Pingoru
Oct 23, 2026, 06:44 PM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Oct 23, 2026, 06:44 PM UTC

    Amwell's technical team is investigating an issue with the Payment processing service that is impacting visits. We will provide more details once we identify a resolution. Your patience is appreciated while we work to resolve this service impairment. Updates will be sent on this channel. To follow the status of this issue, click here: https://status.amwell.com -The Amwell Team

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