Ongoing since 05:45 PM UTC, affecting Authentication.
Issue was identified and isolated to specific customer and escalated to their technical teams. We are now monitoring.
Affected components
Update timeline
- investigating Oct 22, 2026, 05:45 PM UTC
Amwell's technical team is investigating a Patient Login issue with a specfic customer that is impacting some users preventing successful login. We will provide more details once we identify a resolution. Your patience is appreciated while we work to resolve this service impairment. Updates will be sent on this channel. To follow the status of this issue, click here: https://status.amwell.com -The Amwell Team
- monitoring Oct 22, 2026, 06:15 PM UTC
Issue was identified and isolated to specific customer and escalated to their technical teams. We are now monitoring.
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