- Detected by Pingoru
- Feb 09, 2026, 03:51 PM UTC
- Resolved
- Feb 09, 2026, 04:04 PM UTC
- Duration
- 12m
Timeline · 2 updates
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investigating Feb 09, 2026, 03:51 PM UTC
INDW reported issues
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resolved Feb 09, 2026, 04:04 PM UTC
Issue is resolved
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 03:37 PM UTC
- Resolved
- Feb 06, 2026, 04:46 PM UTC
- Duration
- 1h 9m
Affected: Account API
Timeline · 6 updates
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investigating Feb 06, 2026, 03:37 PM UTC
investigating issue
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investigating Feb 06, 2026, 03:42 PM UTC
We are currently seeing time outs in our accounts_ID endpoint. Our team is currently looking into the issue
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identified Feb 06, 2026, 03:48 PM UTC
We identified the issue causing the time outs and addressing it
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identified Feb 06, 2026, 04:02 PM UTC
We are implementing a fix now
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monitoring Feb 06, 2026, 04:24 PM UTC
a fix has been implemented and we are continuing to monitor
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resolved Feb 06, 2026, 04:46 PM UTC
The endpoint is now stabilized and we are not seeing and more errors
Read the full incident report →
- Detected by Pingoru
- Feb 04, 2026, 07:01 PM UTC
- Resolved
- Feb 04, 2026, 07:59 PM UTC
- Duration
- 57m
Affected: New Account Onboarding
Timeline · 7 updates
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investigating Feb 04, 2026, 07:01 PM UTC
We are currently investigating this issue.
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investigating Feb 04, 2026, 07:01 PM UTC
We are continuing to investigate this issue.
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investigating Feb 04, 2026, 07:06 PM UTC
We are continuing to investigate this issue.
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identified Feb 04, 2026, 07:24 PM UTC
There is an invalid message that is pushed to the queue causing the service crash.
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identified Feb 04, 2026, 07:30 PM UTC
Invalid messages are removed from the queue. We are monitoring the queue and service
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monitoring Feb 04, 2026, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 04, 2026, 07:59 PM UTC
The issue is fixed and service is back to normal
Read the full incident report →
- Detected by Pingoru
- Jan 30, 2026, 05:05 PM UTC
- Resolved
- Jan 30, 2026, 05:09 PM UTC
- Duration
- 4m
Affected: Support Forum
Timeline · 3 updates
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investigating Jan 30, 2026, 05:05 PM UTC
We are running a planned automation test to validate incident workflows. No services are impacted and no customer action is required.
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investigating Jan 30, 2026, 05:08 PM UTC
Closing the test incident.
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resolved Jan 30, 2026, 05:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 02:12 PM UTC
- Resolved
- Jan 23, 2026, 02:49 PM UTC
- Duration
- 36m
Affected: broker.accounts.getbroker.trading.accounts.account_id.orders.get
Timeline · 5 updates
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investigating Jan 23, 2026, 02:12 PM UTC
We are currently experiencing increased response times due to elevated database connection usage. Our engineering team is actively investigating the issue, and we will keep you posted with updates here.
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identified Jan 23, 2026, 02:21 PM UTC
Our engineering team has identified a few overloaded backend components and has restarted them and cleared a blocking database process to relieve pressure.
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monitoring Jan 23, 2026, 02:25 PM UTC
After clearing the blocking database process, Overall response times are improving and moving back toward what we normally see.
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monitoring Jan 23, 2026, 02:33 PM UTC
We are continuously monitoring and things are normal as of now.
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resolved Jan 23, 2026, 02:49 PM UTC
As everything is fine now , Marking this incident resolved here.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 09:20 AM UTC
- Resolved
- Jan 20, 2026, 10:26 AM UTC
- Duration
- 1h 6m
Affected: broker.trading.accounts.account_id.orders.getbroker.journals.get
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 02:58 PM UTC
- Resolved
- Jan 12, 2026, 06:50 PM UTC
- Duration
- 3h 51m
Affected: broker.accounts.getJNLCOrders APIbroker.journals.getJournal Events (SSE)
Timeline · 17 updates
Read the full incident report →
- Detected by Pingoru
- Jan 06, 2026, 08:56 AM UTC
- Resolved
- Jan 06, 2026, 11:59 AM UTC
- Duration
- 3h 2m
Affected: DashboardBuying Power
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Jan 01, 2026, 11:59 AM UTC
- Resolved
- Jan 01, 2026, 12:10 PM UTC
- Duration
- 11m
Affected: TransfersWithdrawable CashBuying PowerInstant funding & Settlements
Timeline · 4 updates
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monitoring Jan 01, 2026, 11:59 AM UTC
An issue occurred during the Beginning-of-day process, resulting in a delay of approximately two hours in balance updates. Balances are now being updated. As a result, there was a delay in updating cash withdrawable, settled cash, and trade cash. Some accounts may continue to display stale or inaccurate balances until processing is complete.
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monitoring Jan 01, 2026, 12:00 PM UTC
We are continuing to monitor for any further issues.
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monitoring Jan 01, 2026, 12:09 PM UTC
All balances have now been successfully and accurately updated.
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resolved Jan 01, 2026, 12:10 PM UTC
We are marking this resolved as all the balances have been updated.
Read the full incident report →
- Detected by Pingoru
- Dec 29, 2025, 05:07 AM UTC
- Resolved
- Dec 29, 2025, 05:21 AM UTC
- Duration
- 13m
Affected: Support Forum
Timeline · 2 updates
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identified Dec 29, 2025, 05:07 AM UTC
Our support forum (https://forum.alpaca.markets/) is currently read only. Please reach out to [email protected] if you have any issues.
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resolved Dec 29, 2025, 05:21 AM UTC
Payment issue resolved. The forum is working normally.
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 07:01 PM UTC
- Resolved
- Dec 16, 2025, 01:05 AM UTC
- Duration
- 6h 4m
Affected: Account APIbroker.accounts.getOrders APIbroker.accounts.account_id.transfers.getPositions APIbroker.assets.getAssets APIbroker.trading.accounts.account_id.account.getbroker.trading.accounts.account_id.orders.getTrade Update Streamingbroker.accounts.account_id.documents.getbroker.journals.getFractional Ordersbroker.ledgers.getbroker.accounts.activities.getbroker.accounts.account_id.recipient_banks.getbroker.events.accounts.status.getbroker.events.trades.getbroker.events.journals.status.getInstant funding & SettlementsSweep and cash interestFPSL ProgramFunding WalletsAssetsCalendar and ClockAccounts Events (SSE)Journal Events (SSE)Transfer Events (SSE)Trade Events (SSE)Admin Action Events (SSE)Non Trade Activities (NTAs) Events (SSE)Funding Status Events (SSE)OAuth endpointWatchlist EndpointCorporate Action EndpointKYC EndpointLogos EndpointReporting - Aggregate Position endpointReporting - EOD Cash Interest DetailsPortfolio History EndpointRebalancerCrypto Funding
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 01:11 PM UTC
- Resolved
- Dec 15, 2025, 06:26 PM UTC
- Duration
- 5h 14m
Affected: Instant Funding
Timeline · 8 updates
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 01:08 PM UTC
- Resolved
- Dec 15, 2025, 03:58 PM UTC
- Duration
- 2h 49m
Affected: JNLC
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 12:26 PM UTC
- Resolved
- Dec 05, 2025, 12:26 PM UTC
- Duration
- —
Affected: DashboardBroker Dashboard
Timeline · 1 update
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resolved Dec 05, 2025, 12:26 PM UTC
Due to a brief Cloudflare outage (~16-24 minutes), some Alpaca services including our public documentation site, Broker dash, and website were temporarily unavailable. Our APIs (including Trading API and Broker API) were not affected. Cloudflare has resolved the issue and all services have been restored. Further Details here https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
Read the full incident report →
- Detected by Pingoru
- Dec 02, 2025, 04:52 AM UTC
- Resolved
- Dec 02, 2025, 05:15 AM UTC
- Duration
- 23m
Affected: Account APIbroker.accounts.getOrders APIbroker.accounts.account_id.transfers.getPositions APIbroker.assets.getAssets APIbroker.trading.accounts.account_id.account.getbroker.trading.accounts.account_id.orders.getTrade Update Streamingbroker.accounts.account_id.documents.getbroker.journals.getFractional Ordersbroker.ledgers.getbroker.accounts.activities.getbroker.accounts.account_id.recipient_banks.getbroker.events.accounts.status.getbroker.events.trades.getbroker.events.journals.status.getInstant funding & SettlementsSweep and cash interestFPSL ProgramFunding WalletsAssetsCalendar and ClockAccounts Events (SSE)Journal Events (SSE)Transfer Events (SSE)Trade Events (SSE)Admin Action Events (SSE)Non Trade Activities (NTAs) Events (SSE)Funding Status Events (SSE)OAuth endpointWatchlist EndpointCorporate Action EndpointKYC EndpointLogos EndpointReporting - Aggregate Position endpointReporting - EOD Cash Interest DetailsPortfolio History EndpointRebalancerCrypto Funding
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 10:15 AM UTC
- Resolved
- Nov 25, 2025, 01:16 PM UTC
- Duration
- 3h
Affected: Withdrawable Cash
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- Nov 21, 2025, 09:47 AM UTC
- Resolved
- Nov 21, 2025, 11:17 AM UTC
- Duration
- 1h 29m
Affected: Account APIWithdrawable CashBuying PowerBroker Dashboard
Timeline · 4 updates
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identified Nov 21, 2025, 09:47 AM UTC
There is a delay in batch data processing. Users may experience delayed memo post credits to their accounts, proceeds from previous business day sales may be unavailable for withdrawal for 1.5h.
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identified Nov 21, 2025, 10:12 AM UTC
The BOD job is running smoothly. It should complete within the next hour.
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monitoring Nov 21, 2025, 10:48 AM UTC
The BOD job completed successfully. We are monitoring for any additional issues.
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resolved Nov 21, 2025, 11:17 AM UTC
This incident has been resolved.
Read the full incident report →
Critical November 18, 2025 - Detected by Pingoru
- Nov 18, 2025, 12:50 PM UTC
- Resolved
- Nov 18, 2025, 08:04 PM UTC
- Duration
- 7h 13m
Affected: DashboardBroker Dashboard
Timeline · 3 updates
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investigating Nov 18, 2025, 12:50 PM UTC
Cloudflare is having an outage which is affecting Alpaca's UI. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 Our APIs are available.
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monitoring Nov 18, 2025, 01:56 PM UTC
We have bypassed Cloudflare after regaining access to the Cloudflare dashboard for now while they continue having issues.
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resolved Nov 18, 2025, 08:04 PM UTC
Cloudflare has resolved their incident and we have migrated our domains back to Cloudflare.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 11:31 AM UTC
- Resolved
- Nov 18, 2025, 01:17 PM UTC
- Duration
- 1h 46m
Affected: broker.journals.getBroker Dashboardbroker.events.journals.status.get
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 08:41 AM UTC
- Resolved
- Nov 14, 2025, 08:41 AM UTC
- Duration
- —
Affected: Orders APIbroker.journals.getbroker.events.trades.get
Timeline · 1 update
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resolved Nov 14, 2025, 08:41 AM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Nov 13, 2025, 06:31 PM UTC
- Resolved
- Nov 13, 2025, 09:42 PM UTC
- Duration
- 3h 11m
Affected: Broker Dashboard
Timeline · 2 updates
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investigating Nov 13, 2025, 06:31 PM UTC
We’ve identified that journals are stuck in the "Sent_to_Clearing" status, and the team is actively investigating the issue.
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resolved Nov 13, 2025, 09:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 13, 2025, 06:13 PM UTC
- Resolved
- Nov 13, 2025, 06:17 PM UTC
- Duration
- 4m
Affected: broker.accounts.activities.get
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Nov 12, 2025, 12:52 PM UTC
- Resolved
- Nov 12, 2025, 04:24 PM UTC
- Duration
- 3h 32m
Affected: Account APIbroker.accounts.getbroker.assets.getAssets APIbroker.ledgers.getbroker.accounts.activities.get
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Nov 11, 2025, 07:25 AM UTC
- Resolved
- Nov 11, 2025, 07:50 AM UTC
- Duration
- 25m
Affected: Account API
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Nov 04, 2025, 03:11 PM UTC
- Resolved
- Nov 05, 2025, 04:19 PM UTC
- Duration
- 1d 1h
Affected: Transfers
Timeline · 12 updates
Read the full incident report →