Resolved after 1 hour 57 minutes, affecting Positions API, on July 11, 2026.
The cost basis for SKHYV has now been updated in the system and is reflected correctly for affected accounts. The issue has been resolved, and no further action is required. Thank you for your patience while we completed the remediation.
Affected components
Update timeline
- investigating Jul 11, 2026, 03:03 PM UTC
Our team has identified the underlying issue and is actively working on a remediation. This issue is limited to the cost basis and entry price values.
- investigating Jul 11, 2026, 04:11 PM UTC
Team is actively working on the recovery
- identified Jul 11, 2026, 04:49 PM UTC
We are actively working to update the asset price for SKHYV, which will restore the correct cost basis for affected accounts. We will provide additional updates as remediation progresses.
- monitoring Jul 11, 2026, 04:59 PM UTC
The cost basis for SKHYV has now been updated in the system and is reflected correctly for affected accounts. The issue has been resolved, and no further action is required. Thank you for your patience while we completed the remediation.
- resolved Jul 11, 2026, 05:00 PM UTC
This incident has been resolved.
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