Alpaca experienced a minor incident on July 24, 2026 affecting Dashboard, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 03:21 AM UTC
We have identified an issue affecting the Portfolio service in the paper trading environment, resulting in API errors and preventing the portfolio graph from loading in the dashboard. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as they become available.
- investigating Jul 24, 2026, 04:23 AM UTC
Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as they become available.
- identified Jul 24, 2026, 04:57 AM UTC
The underlying issue has been identified as an inefficient database query. The team has implemented performance optimizations, and we are monitoring the service to ensure stability and continued recovery.
- monitoring Jul 24, 2026, 05:00 AM UTC
We are seeing improvements following the database query optimization. API response times have returned to normal, and the portfolio graph is loading successfully on the dashboard. We continue to monitor the service closely.
- resolved Jul 24, 2026, 05:02 AM UTC
Resolved: All affected services have returned to normal operation. API response times have normalized, and the portfolio graph is loading successfully on the dashboard. We will continue monitoring to ensure continued stability.