Alpaca incident
Resolved: Intermittent API Failures (10:15 -10:35 UTC)
Resolved after 20 minutes, affecting Account API and broker.accounts.get and 1 more, on June 24, 2026.
On June 24, 2026, our platform experienced a brief period of elevated API errors between approximately 6:14 AM ET and 6:18 AM ET. An unusually high volume of inbound connections to our production API exceeded the capacity of a subset of our infrastructure, causing it to partially restart, briefly. Traffic redistributed automatically and services recovered within a few minutes. There was no data loss and no impact to funds or positions. Customers may have seen intermittent timeouts or failed requests during the affected window; retries succeeded once capacity was restored. Our engineering teams continued to monitor the platform through US market open to ensure stability and confirm successful resolution. We will continue to monitor closely as we know reliable API access is critical to your operations. Thank you for your patience as we restored services.
Affected components
Update timeline
- resolved Jun 24, 2026, 11:01 AM UTC
Earlier today between 10:15 to 10.35 UTC , some API requests experienced intermittent failures due to brief service instability. The issue has fully recovered and there is no ongoing impact. We are actively investigating the root cause and will follow up with a post-mortem.
- postmortem Jun 25, 2026, 02:53 PM UTC
On June 24, 2026, our platform experienced a brief period of elevated API errors between approximately 6:14 AM ET and 6:18 AM ET. An unusually high volume of inbound connections to our production API exceeded the capacity of a subset of our infrastructure, causing it to partially restart, briefly. Traffic redistributed automatically and services recovered within a few minutes. There was no data loss and no impact to funds or positions. Customers may have seen intermittent timeouts or failed requests during the affected window; retries succeeded once capacity was restored. Our engineering teams continued to monitor the platform through US market open to ensure stability and confirm successful resolution. We will continue to monitor closely as we know reliable API access is critical to your operations. Thank you for your patience as we restored services.
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