Alpaca incident

Delays in Cash Settlement Processing

Alpaca is currently experiencing a minor incident affecting Withdrawable Cash, which began 3h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 08:44 AM UTC
Resolved
Ongoing
Duration
● 3h 14m
Detected by Pingoru
May 26, 2026, 08:44 AM UTC

Affected components

Withdrawable Cash

Update timeline

  1. investigating May 26, 2026, 08:44 AM UTC

    We are currently experiencing delays in pending cash settlements. Our team is actively working on a resolution. We will provide updates as more information becomes available.

  2. investigating May 26, 2026, 09:19 AM UTC

    We are aware that settled cash and withdrawable cash balances may not yet reflect trades that settled over the weekend due to the US market holiday on Monday, May 25th. All trades and positions are unaffected. We are prepare to run our reconciliation process and expect balances to be fully updated later today.

  3. identified May 26, 2026, 09:37 AM UTC

    We are continuing to investigate. No further impact has been identified at this time. Updates will follow as we learn more

  4. identified May 26, 2026, 10:00 AM UTC

    Our engineers remain engaged on this issue. We appreciate your patience and will post an update shortly.

  5. identified May 26, 2026, 10:22 AM UTC

    Investigation remains active. We are currently evaluating a targeted resolution approach and will provide an update once we have more clarity on timing

  6. identified May 26, 2026, 10:40 AM UTC

    Our team is actively working on the remediation and making steady progress. We will share a more detailed update as soon as we have a confirmed timeline.

  7. identified May 26, 2026, 11:50 AM UTC

    We appreciate your patience. Remediation efforts are progressing and we expect to have a complete resolution soon. Updates will continue to follow