Alpaca incident

[RESOLVED] Duplicate DIVNRA (withholding) tax entries for the QQQ dividend

Minor Resolved View vendor source →

Alpaca experienced a minor incident on July 10, 2026 affecting Non Tradable Activites, lasting 31s. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 09:44 PM UTC
Resolved
Jul 10, 2026, 09:44 PM UTC
Duration
31s
Detected by Pingoru
Jul 10, 2026, 09:44 PM UTC

Affected components

Non Tradable Activites

Update timeline

  1. investigating Jul 10, 2026, 09:44 PM UTC

    we identified that a duplicate DIVNRA (withholding tax) corporate action for QQQ was processed on a subset of accounts. We detected the issue and cancelled the duplicate withholding tax entries to prevent further impact. Each affected account has been updated, and the corresponding SSE has been submitted to complete the reversal. There is no impact to account balances, settlements, or client obligations. We’re monitoring through completion and will post updates as needed.

  2. resolved Jul 10, 2026, 09:44 PM UTC

    This incident has been resolved.