Allpay incident

Payments Hub intermittent issue

Resolved after 20 minutes, affecting Payment Hub (Payments Hub), on November 4, 2026.

investigating Nov 04, 2026, 09:45 AM UTC

[04/11/2026 | 09:45] - Please be advised, we are aware of users experiencing intermittent issues with the Payments hub platform. Our IT teams are investigating these and will provide further details once available.We apologise for the inconvinence caused.

Started
Nov 04, 2026, 09:45 AM UTC
Resolved
Nov 04, 2026, 10:05 AM UTC
Duration
20m
Detected by Pingoru
Nov 04, 2026, 09:45 AM UTC

Affected components

Payment Hub (Payments Hub)

Update timeline

  1. investigating Nov 04, 2026, 09:45 AM UTC

    [04/11/2026 | 09:45] - Please be advised, we are aware of users experiencing intermittent issues with the Payments hub platform. Our IT teams are investigating these and will provide further details once available.We apologise for the inconvinence caused.

  2. resolved Nov 04, 2026, 10:05 AM UTC

    Incident resolution reached. Monitoring service are underway

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