Alliance Laundry Systems incident

Report data not refreshing

Resolved after 21 hours 56 minutes, on January 29, 2026.

resolved Jan 30, 2026, 02:13 PM UTC

All reporting data is now being updated normally. The improvements we deployed yesterday improve the reliability and performance of the overall system.

Started
Jan 29, 2026, 04:17 PM UTC
Resolved
Jan 30, 2026, 02:13 PM UTC
Duration
21h 56m
Detected by Pingoru
Jan 29, 2026, 04:17 PM UTC

Update timeline

  1. investigating Jan 29, 2026, 04:17 PM UTC

    As a result of our maintenance work earlier today, the reporting function within Insights is not showing the most recent data. Instead you will see the data from about 2 hours prior to this message being posted (at 10:15am CST). The data is accurate, it is just not showing numbers from the past 2 hours.

  2. resolved Jan 30, 2026, 02:13 PM UTC

    All reporting data is now being updated normally. The improvements we deployed yesterday improve the reliability and performance of the overall system.

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