Resolved after 1 minute, on September 28, 2026.
The service disruption affecting [Affected Service(s)] has been fully resolved, and all systems are operating normally. The fix we implemented has proven stable, and we have confirmed full service restoration. We sincerely apologize for the impact this incident had on you and your customers. Our team will conduct a full post-mortem analysis to understand the root cause and implement measures to prevent a recurrence. Thank you for your patience and understanding.
Update timeline
- investigating Sep 28, 2026, 04:55 PM UTC
We'll be performing scheduled maintenance on Wednesday, September 30th, at 12:00 a.m. local time for each location where the kiosk is installed. As part of the update, kiosks will reboot automatically. Each kiosk may experience approximately 10 minutes of downtime during the reboot process.
- resolved Sep 28, 2026, 04:57 PM UTC
The service disruption affecting [Affected Service(s)] has been fully resolved, and all systems are operating normally. The fix we implemented has proven stable, and we have confirmed full service restoration. We sincerely apologize for the impact this incident had on you and your customers. Our team will conduct a full post-mortem analysis to understand the root cause and implement measures to prevent a recurrence. Thank you for your patience and understanding.
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