Alliance Laundry Systems incident
Kiosks unable to start machines
Alliance Laundry Systems experienced a minor incident on February 24, 2026 affecting Payment Center and Value Center and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Feb 24, 2026, 02:32 PM UTC
Status: Resolved At 8:32am CST Payment Center and Value Center machines were unable to start laundry machines. The issue was resolved by 9:15am CST. We sincerely apologize for the impact this incident had on you and your customers. Our team will conduct a full post-mortem analysis to understand the root cause and implement measures to prevent a recurrence. Thank you for your patience and understanding. Affected components API (Operational) API Portal (Operational) Owner App (Android) (Operational) Customer App (iOS) (Operational) Value Center (Operational) Owner App (iOS) (Operational) Owner App (Web) (Operational) Payment Center (Operational) Customer App (Android) (Operational)