Alliance Laundry Systems incident

Software Support - Temporary Phone and Chat Interruption

Minor Resolved View vendor source →

Alliance Laundry Systems experienced a minor incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:19 PM UTC
Resolved
May 08, 2026, 09:19 PM UTC
Duration
—
Detected by Pingoru
May 08, 2026, 09:19 PM UTC

Update timeline

  1. monitoring May 08, 2026, 02:58 AM UTC

    Status: Monitoring Our phone and chat platform vendor experienced service issues between 9:30 PM and 10:30 PM EST. During that time, customers may have had trouble reaching our Software Customer Support by phone or chat. Service has now been restored. We are continuing to monitor the situation to ensure services remain stable. We apologize for the inconvenience and appreciate your patience.

  2. resolved May 08, 2026, 09:19 PM UTC

    Status: Resolved We have continued to monitor our phone and chat platform over the past day and have not observed any further issues. At this time, we are marking this incident as resolved. We appreciate everyone’s patience throughout this process and apologize for any inconvenience caused.