AlertSite Outage History

AlertSite major outage · 2 active incidents View live status →

There were 8 AlertSite outages since February 4, 2026 totaling 561h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.alertsite.com

Major April 24, 2026

Network Fluctuation at Minneapolis, MN

Detected by Pingoru: Apr 24, 2026, 10:30 AM UTC
Resolved: Apr 24, 2026, 04:37 PM UTC
Duration: 6h 6m

Affected: Minneapolis, MN

Timeline · 3 updates

investigating Apr 24, 2026, 10:30 AM UTC

Dear Customer, We are currently experiencing network fluctuations at one of our servers in Minneapolis, MN. As a result, some customer monitors are being skipped or are not receiving the required profiles to run, and overall network traffic has increased. Our team is actively working to resolve the issue as quickly as possible. We sincerely appreciate your understanding and patience during this time. We will keep you updated with any significant developments.
monitoring Apr 24, 2026, 12:26 PM UTC

The issue has been resolved, and we are currently monitoring the situation.
resolved Apr 24, 2026, 04:37 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 10, 2026

AlertSite Issue

Detected by Pingoru: Apr 10, 2026, 01:44 PM UTC
Resolved: Apr 10, 2026, 02:37 PM UTC
Duration: 52m

Timeline · 2 updates

investigating Apr 10, 2026, 01:44 PM UTC

We are currently experiencing an issue affecting Selenium monitors TOD, which may result in monitor failures, inaccurate results, or delayed execution. Our engineering team is actively investigating the issue and working to resolve it at the earliest. At this time, no action is required from your side. We will provide updates as more information becomes available and will notify you once the issue is fully resolved. We apologize for any inconvenience this may cause and appreciate your patience.
resolved Apr 10, 2026, 02:37 PM UTC

This incident has been resolved.

Read the full incident report →

Critical April 1, 2026

Bahrain - Monitoring Location Outage

Detected by Pingoru: Apr 01, 2026, 05:02 AM UTC
Resolved: Apr 09, 2026, 01:02 PM UTC
Duration: 8d 8h

Timeline · 3 updates

investigating Apr 01, 2026, 05:02 AM UTC

We are experiencing an outage with our monitoring nodes in Bahrain. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
identified Apr 01, 2026, 06:58 PM UTC

Our Bahrain provider is impacted by the ongoing conflict in the Middle East, which has disrupted connectivity to our monitoring nodes. At this time, there is no resolution timeline available. We recommend updating your monitors to use an alternate location.
resolved Apr 09, 2026, 01:02 PM UTC

This incident has been resolved.

Read the full incident report →

Notice March 26, 2026

DejaClick Compatibility Issue with Latest Chrome Version

Detected by Pingoru: Mar 26, 2026, 10:34 AM UTC
Resolved: Apr 08, 2026, 01:03 PM UTC
Duration: 13d 2h

Affected: UXM Dashboard

Timeline · 2 updates

investigating Mar 26, 2026, 10:34 AM UTC

We are currently experiencing an issue with the DejaClick extension on Google Chrome version 146. DejaClick is not functioning as expected on Chrome version 146 . Users may encounter errors while loading scripts or interacting with the extension. To ensure proper functionality, please use: Chrome version 145 or earlier (≤145) Our team is actively investigating the issue and working on a fix to support the latest Chrome versions. We will provide an update once a fix is available or additional information is identified.
resolved Apr 08, 2026, 01:03 PM UTC

This incident has been resolved.

Read the full incident report →

Critical March 13, 2026

Chicago, IL - LeaseWeb Monitoring Location Outage

Detected by Pingoru: Mar 13, 2026, 06:00 AM UTC
Resolved: Mar 13, 2026, 07:20 AM UTC
Duration: 1h 19m

Affected: Chicago, IL - LeaseWeb

Timeline · 2 updates

investigating Mar 13, 2026, 06:00 AM UTC

We are experiencing an outage with our monitoring nodes in Chicago, IL - LeaseWeb. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
resolved Mar 13, 2026, 07:20 AM UTC

We have resolved the issue that was causing outage with our monitoring nodes in Chicago, IL - LeaseWeb. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Read the full incident report →

Critical March 4, 2026

Miami, FL Monitoring Location Outage

Detected by Pingoru: Mar 04, 2026, 06:10 PM UTC
Resolved: Mar 04, 2026, 08:00 PM UTC
Duration: 1h 50m

Affected: Miami, FL

Timeline · 2 updates

investigating Mar 04, 2026, 06:10 PM UTC

We are experiencing an outage with our monitoring nodes in Miami, FL. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
resolved Mar 04, 2026, 08:00 PM UTC

We have resolved the issue that was causing outage with our monitoring nodes in Miami, FL It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Read the full incident report →

Critical February 23, 2026

Montreal, Quebec Monitoring Location Outage

Detected by Pingoru: Feb 23, 2026, 12:57 PM UTC
Resolved: Feb 23, 2026, 09:50 PM UTC
Duration: 8h 53m

Affected: Montreal, Quebec

Timeline · 2 updates

investigating Feb 23, 2026, 12:57 PM UTC

We are experiencing an outage with our monitoring nodes in Montreal, Quebec. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
resolved Feb 23, 2026, 09:50 PM UTC

We have resolved the issue that was causing outage with our monitoring nodes in Montreal, Quebec It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Read the full incident report →

Major February 4, 2026

New York, NY - Peer1 Monitoring Location Outage

Detected by Pingoru: Feb 04, 2026, 09:12 AM UTC
Resolved: Feb 05, 2026, 12:56 PM UTC
Duration: 1d 3h

Affected: New York, NY - Peer1

Timeline · 3 updates

investigating Feb 04, 2026, 09:12 AM UTC

We are experiencing an outage with our monitoring nodes in New York, NY - Peer1. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
investigating Feb 04, 2026, 10:13 AM UTC

We are continuing to investigate this issue.
resolved Feb 05, 2026, 12:56 PM UTC

We have resolved the issues affecting our monitoring nodes in New York, NY - Peer1 It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Read the full incident report →

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