AlertSite Outage History

We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses

We are currently experiencing an issue affecting dashboard data availability due to an outage on our end. Our team is actively investigating and working to restore full functionality as quickly as possible. Please note that alerting and monitoring services remain fully operational and are not impacted by this issue. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.

We are currently experiencing an issue that is causing some of the monitors to fail. Our team is actively investigating and working towards a resolution, and the Root Cause Analysis (RCA) is in progress. We sincerely apologize for any inconvenience caused and appreciate your patience as we work to restore normal service at the earliest. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite. We appreciate your patience and will provide updates as more information becomes available.

We are experiencing an outage with our monitoring nodes in Las Vegas, NV. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are currently experiencing degraded performance with our monitoring nodes in Las Vegas, NV. Our team is actively investigating the issue and working to restore full service as quickly as possible. Some monitoring checks may be delayed or intermittently impacted during this time. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite. We appreciate your patience and will provide updates as more information becomes available.

Dear Customer, We are currently experiencing network fluctuations at one of our servers in Minneapolis, MN. As a result, some customer monitors are being skipped or are not receiving the required profiles to run, and overall network traffic has increased. Our team is actively working to resolve the issue as quickly as possible. We sincerely appreciate your understanding and patience during this time. We will keep you updated with any significant developments.

We are currently experiencing an issue affecting Selenium monitors TOD, which may result in monitor failures, inaccurate results, or delayed execution. Our engineering team is actively investigating the issue and working to resolve it at the earliest. At this time, no action is required from your side. We will provide updates as more information becomes available and will notify you once the issue is fully resolved. We apologize for any inconvenience this may cause and appreciate your patience.

We are experiencing an outage with our monitoring nodes in Bahrain. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are currently experiencing an issue with the DejaClick extension on Google Chrome version 146. DejaClick is not functioning as expected on Chrome version 146 . Users may encounter errors while loading scripts or interacting with the extension. To ensure proper functionality, please use: Chrome version 145 or earlier (≤145) Our team is actively investigating the issue and working on a fix to support the latest Chrome versions. We will provide an update once a fix is available or additional information is identified.

We are experiencing an outage with our monitoring nodes in Chicago, IL - LeaseWeb. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Miami, FL. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Montreal, Quebec. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in New York, NY - Peer1. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are continuing to investigate this issue.

We are experiencing an outage with our monitoring nodes in swiss-Zurich, Switzerland. We are working with provider to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in New York, NY - LeaseWeb. We are working with provider to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Madrid, Spain. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Stockholm, Sweden. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Sydney, Australia. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We have resolved the issue that was causing outage with our monitoring nodes in Sydney, Australia. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Kansas City, KS. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We're excited to announce the release of ReadyAPI v3.59 and TestEngine v1.32.0, now available on both Public and Private locations (v3.5.3) in AlertSite. Action Required: To take full advantage of these updates, please upgrade your Private Nodes to version 3.5.3. Important Notes: Some older ReadyAPI scripts that worked with ReadyAPI v1.9 may not function properly with ReadyAPI v3.59. However, most of these scripts have been observed to run successfully with TestEngine v1.32.0. If you encounter issues after upgrading from ReadyAPI v1.9 to v3.59, we recommend updating your ReadyAPI scripts accordingly or using TestEngine v1.32.0 as a workaround. Upcoming Changes: Please note that support for older versions of the ReadyAPI TestEngine will be discontinued soon. We strongly encourage you to update your scripts or switch to the new playback engine (ReadyAPI v3.59 and TestEngine v1.32.0) to ensure compatibility and continued support.

We are experiencing an outage with our monitoring nodes in Singapore. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing an outage with our monitoring nodes in Hong Kong. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are continuing to investigate this issue.