AlertSite experienced a major incident on August 21, 2026, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 21, 2026, 08:40 AM UTC
We are currently experiencing an outage affecting our monitoring nodes in Las Vegas, NV. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- investigating Aug 21, 2026, 08:41 AM UTC
We are continuing to investigate this issue.
- resolved Aug 21, 2026, 09:55 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Las Vegas, NV. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.