AlertSite experienced a critical incident on August 3, 2026 affecting Cincinnati, OH, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2026, 05:27 AM UTC
We are experiencing an outage with our monitoring nodes in Cincinnati, OH. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Aug 03, 2026, 11:55 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Cincinnati, OH. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.