AlertSite experienced a critical incident on September 2, 2026 affecting San Diego, CA, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 02:22 PM UTC
We are currently experiencing an outage affecting our monitoring nodes in San Diego, CA since 10 AM EST. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite.
- resolved Sep 02, 2026, 04:15 PM UTC
We have resolved the issue that was causing outage with our monitoring nodes in San Diego, CA. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.