AlertSite incident
Kuala Lumpur, Malaysia Monitoring Location Partial Outage
AlertSite experienced a minor incident on August 27, 2026, lasting 4h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 27, 2026, 07:20 AM UTC
We are currently experiencing an outage partially affecting our monitoring nodes in Kuala Lumpur, Malaysia. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
- resolved Aug 27, 2026, 11:34 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Kuala Lumpur, Malaysia It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.