AlayaCare incident

[USA] Production Partial Service Disruption

AlayaCare is currently experiencing a minor incident affecting AlayaCare Cloud Application - US and AlayaCare Connector (US Data Center), which began 4h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 02:09 PM UTC
Resolved
Ongoing
Duration
● 4h 26m
Detected by Pingoru
Jun 22, 2026, 02:09 PM UTC

Affected components

AlayaCare Cloud Application - USAlayaCare Connector (US Data Center)

Update timeline

  1. investigating Jun 22, 2026, 02:09 PM UTC

    We are currently experiencing a service disruption/impairment with AlayaCare's web application. Users may experience longer than usual wait times and error messages. We are aware of the issue and are currently investigating to find a solution as soon as possible. Thank you for your patience.

  2. identified Jun 22, 2026, 02:39 PM UTC

    We are continuing to experience a service disruption in our Production Environment. Our technical team is actively working to isolate and resolve the issue as quickly as possible. We apologize for the ongoing inconvenience and appreciate your patience. The next update will be provided at 11:30 AM ET.

  3. monitoring Jun 22, 2026, 03:21 PM UTC

    We have identified and resolved the core issue, and all services are currently returning to normal. We are actively monitoring the system to ensure performance remains stable. We apologize for the inconvenience and appreciate your patience as we worked through this.