AlayaCare incident

AlayaCare Residential [Production]: Degradation in API

Minor Ongoing View vendor source →

AlayaCare is currently experiencing a minor incident affecting AlayaCare Residential - ANZ and AlayaCare Residential - ANZ (ANZ AlayaCare Residential), which began 1h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 02:46 AM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
Jun 19, 2026, 02:46 AM UTC

Affected components

AlayaCare Residential - ANZAlayaCare Residential - ANZ (ANZ AlayaCare Residential)

Update timeline

  1. investigating Jun 19, 2026, 02:46 AM UTC

    We are investigating an issue affecting some API requests in AlayaCare Residential. Customers may experience intermittent failures, timeouts, or slower-than-normal response times for impacted integrations and API-based workflows. Our team is actively investigating and working to restore normal service. We apologise for the inconvenience caused by this.

  2. identified Jun 19, 2026, 04:06 AM UTC

    We have identified the root cause affecting some API requests in AlayaCare Residential. Preventive measures have now been put in place to help prevent further impact, and we are continuing our investigation.