Alation Cloud Service Outage History

The issue causing agent interaction failures has been resolved, and the agent system is now fully functional. We are actively monitoring system health to ensure continued stability.

A service interruption to Alation agent was encountered by some customers in the US-East-1 and US-West-2 regions. The service interruption has been remediated, and we are monitoring the status.

The issue originating from the hosted control plane has been mitigated. All impacted Alation services have been fully restored and are operating normally. We will continue to monitor system stability and will share a detailed RCA once the investigation is complete

Services have fully recovered, and we are no longer observing customer impact. The issue was related to underlying infrastructure instability within our cloud environment, which led to downstream service disruption. We are actively working with our cloud provider to complete the root cause analysis and ensure preventive measures are implemented.

We continue to observe intermittent instability related to the underlying cloud infrastructure. We are actively working with the cloud provider to investigate the cause of this intermittent behaviour and to implement corrective measures. Our teams remain engaged and are closely monitoring the environment. We will provide further updates as more information becomes available.

All services are currently operational. Some customers may still experience intermittent slowness while remediation efforts continue. We are actively working with AWS to address the underlying infrastructure instability, and our internal engineering teams are simultaneously reviewing application functionality to ensure stability and performance. We remain focused on driving the environment to full recovery and are closely monitoring service health. Further updates will be shared as progress continues.