Alation Cloud Service incident

Service Disruption – APAC(Sydney)

Alation Cloud Service experienced a critical incident on August 20, 2026 affecting APAC (Sydney), lasting 18m. The incident has been resolved; the full update timeline is below.

Started: Aug 20, 2026, 10:08 PM UTC
Resolved: Aug 20, 2026, 10:27 PM UTC
Duration: 18m
Detected by Pingoru: Aug 20, 2026, 10:08 PM UTC

Affected components

APAC (Sydney)

Update timeline

identified Aug 20, 2026, 10:08 PM UTC

We are currently experiencing a service disruption affecting all customers in the APAC(Sydney) region. Our team has identified the root cause and is actively working on implementing a fix.
resolved Aug 20, 2026, 10:27 PM UTC

The service disruption has been resolved. All systems are operating normally. We apologize for the inconvenience and thank you for your patience.