Alation Cloud Service experienced a minor incident on February 2, 2026 affecting Americas (US-east), lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2026, 02:01 PM UTC
Alation service has recovered for most tenants and is operating normally. However, a limited number of tenants are still experiencing service disruption (login failures, timeouts, or degraded performance). Our engineering team is actively working with priority to restore service for the remaining affected tenants.
- identified Feb 02, 2026, 02:18 PM UTC
Service has been restored for the majority of tenants. We have identified an issue affecting a small subset of tenants that are still experiencing errors and/or degraded performance. Targeted remediation is in progress to recover the remaining impacted tenants.
- identified Feb 02, 2026, 03:01 PM UTC
Most tenants have recovered. A small subset of tenants still remains impacted; we’re continuing targeted remediation
- monitoring Feb 02, 2026, 03:24 PM UTC
Service has been restored for the tenants that experienced failures. We are actively monitoring the infrastructure and application to validate expected behaviour.
- resolved Feb 02, 2026, 04:51 PM UTC
Incident resolved. We’ll continue routine monitoring and will follow up if anything changes.”