Is Alation Cloud Service down?

AWS is reporting a service disruption in us-east-1 region, which is affecting one or more of their core services that Alation depends on. Our own systems are healthy, but AWS instability may possibly affect service delivery for our users. Impact: Some users may experience slower response times, timeouts, or failures when using certain features (for example: data catalog search, ingestion jobs, API calls or dashboard refreshes). Data integrity is not impacted; no data loss or corruption has been detected. Queued operations will retry automatically once upstream services recover.

AWS has reported the issues has been resolved. Our teams will continue to monitor the environment to ensure continued stability.

This incident has been resolved.

We are currently investigating connectivity issues affecting services hosted on our US-East-1 (use1) cluster. Some customers may experience delays, timeouts, or intermittent failures when accessing the affected services. Our engineering team is actively investigating the root cause and working to restore full connectivity as quickly as possible. We will post updates here as more information becomes available. If you are experiencing impact, we appreciate your patience while we work to resolve this issue.

The connectivity issues affecting services hosted on our US-East-1 (use1) cluster. Alerts are now recovering and we are seeing signs of improvement across affected services. Our engineering team continues to monitor closely to confirm full recovery. We will post another update once systems are fully stable. We appreciate your patience while we complete this monitoring period

The connectivity issues affecting services hosted on our US-East-1 (use1) cluster have been resolved. All the services are operating normally. We will continue monitoring to ensure stability. If you continue to experience any issues, please reach out to support. Thank you for your patience throughout this incident.

We are currently experiencing a service disruption affecting all customers in the APAC(Sydney) region. Our team has identified the root cause and is actively working on implementing a fix.

The service disruption has been resolved. All systems are operating normally. We apologize for the inconvenience and thank you for your patience.

We are currently investigating an issue affecting a limited number of customers. Our team is actively working on a resolution

Fix has been implemented and we are actively monitoring the environment to ensure stability. Affected customers should see services restored.

The issue has been resolved and all affected customers are fully operational. Our team has confirmed stability across the environment.

We're aware that our eu-west-1 region is currently unavailable, and our team is already on it. We know how important reliable access is, and restoring service is our top priority right now. We'll keep you updated as we make progress — thank you for bearing with us.

We are continuing to investigate this issue.

We've identified the cause of the issue affecting our eu-west-1 region and are working on a fix. We'll share another update shortly. Thank you for your patience.

A fix has been implemented and eu-west-1 is now operating normally. We're monitoring closely to confirm full stability. Thank you for your patience.

The issue affecting our eu-west-1 region has been fully resolved and all services are operating normally. Thank you for your patience throughout, and we apologize for any inconvenience caused.