Alation Cloud Service incident

Service Degradation for EU Customers

Minor Resolved View vendor source →

Alation Cloud Service experienced a minor incident on October 20, 2025 affecting EMEA (Ireland), lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:45 AM UTC
Resolved
Oct 20, 2025, 02:25 PM UTC
Duration
4h 39m
Detected by Pingoru
Oct 20, 2025, 09:45 AM UTC

Affected components

EMEA (Ireland)

Update timeline

  1. identified Oct 20, 2025, 02:18 PM UTC

    We are investigating reports of degraded performance impacting customers in the EU region.

  2. identified Oct 20, 2025, 02:20 PM UTC

    A subset of EU customers may experience: Slower load times or timeouts when accessing the Alation application. Delays in query execution, search indexing, and accessing catalog services

  3. resolved Oct 20, 2025, 02:25 PM UTC

    The issue that was impacting customers in the EU region has been resolved, system performance is showing normal performance, and the services are now operating normally.