Alation Cloud Service incident

Degraded availability for a subset of customers

Alation Cloud Service experienced a major incident on August 18, 2026 affecting Americas (US-east), lasting 55m. The incident has been resolved; the full update timeline is below.

Started: Aug 18, 2026, 04:35 PM UTC
Resolved: Aug 18, 2026, 05:31 PM UTC
Duration: 55m
Detected by Pingoru: Aug 18, 2026, 04:35 PM UTC

Affected components

Americas (US-east)

Update timeline

identified Aug 18, 2026, 04:35 PM UTC

We are currently investigating an issue affecting a limited number of customers. Our team is actively working on a resolution
monitoring Aug 18, 2026, 04:44 PM UTC

Fix has been implemented and we are actively monitoring the environment to ensure stability. Affected customers should see services restored.
resolved Aug 18, 2026, 05:31 PM UTC

The issue has been resolved and all affected customers are fully operational. Our team has confirmed stability across the environment.