Alation Cloud Service incident
Metadata extraction / QLI failures with BAD REQUEST HTTP response headers
Resolved after 3 hours 38 minutes, affecting Americas (US-east) - Dev and Americas (US-east), on October 21, 2025.
Fix has been implemented and confirmed to successfully resolve the issue. Root cause was result of AWS US-East-1 outage from previous day (Monday, October 20).
Affected components
Update timeline
- investigating Oct 21, 2025, 05:26 PM UTC
We are currently investigating an issue with the MDE Pipeline service, which is preventing data extraction and causing errors. The error is related to a timeout connection to the pipeline service. Our team is working to resolve the issue as quickly as possible. We will keep you posted with the progress as it becomes available.
- identified Oct 21, 2025, 06:35 PM UTC
Cause has been identified and fix implemented. Working on resolution.
- resolved Oct 21, 2025, 09:04 PM UTC
Fix has been implemented and confirmed to successfully resolve the issue. Root cause was result of AWS US-East-1 outage from previous day (Monday, October 20).
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