Alation Cloud Service incident
Data Products Service — Elevated Latency and Errors
Resolved after 3 hours 26 minutes, affecting Americas (US-east) - Dev and Americas (US-east), on May 20, 2026.
This incident has been resolved. Data Products and Alation AI are operating normally. A detailed RCA will be shared shortly.
Affected components
Update timeline
- investigating May 20, 2026, 03:38 PM UTC
We are investigating elevated latency and intermittent errors affecting the Data Products and Alation AI. Other Alation functionality is unaffected. Mitigations are in progress and our team is actively working to identify the root cause.
- identified May 20, 2026, 04:07 PM UTC
We have identified the root cause of the elevated latency affecting Data Products and Alation AI. The team is working on mitigation.
- monitoring May 20, 2026, 05:25 PM UTC
The underlying issue has been mitigated. Data Products and Alation AI are returning to normal operation. We are continuing to monitor service health to confirm full recovery.
- resolved May 20, 2026, 07:04 PM UTC
This incident has been resolved. Data Products and Alation AI are operating normally. A detailed RCA will be shared shortly.
Your product runs on more than Alation Cloud Service
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services