Resolved after 12 minutes, affecting Transactional FX and Payouts, on October 27, 2026.
From 06:50 to 08:18 UTC on 27 October 2026, we observed an issue with FX conversion service in SG & HK. The issue is resolved and all affected systems are restored to full functionality.
Affected components
Update timeline
- investigating Oct 27, 2026, 08:22 AM UTC
As of 06:50 UTC 27 October, we have observed an issue affecting our FX infra service impacting FX lock or conversion creation. Our team is actively investigating and will update as soon as more information is available.
- resolved Oct 27, 2026, 08:35 AM UTC
From 06:50 to 08:18 UTC on 27 October 2026, we observed an issue with FX conversion service in SG & HK. The issue is resolved and all affected systems are restored to full functionality.
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