Airwallex experienced a minor incident on September 16, 2026 affecting Payments, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- investigating Sep 16, 2026, 04:14 PM UTC
Starting at 22:56 SGT, we observed an issue affecting Google Pay transactions. Initial investigation indicates the root cause is external to Airwallex. We are monitoring the situation closely and will provide an update as soon as more information becomes available.
- resolved Sep 16, 2026, 04:44 PM UTC
From 22:56 on Sep 16 to 00:37 on Sep 17, 2026 SGT, we observed an external issue impacting Google Pay transactions. The issue has been resolved, and all affected systems have been restored to full functionality.