Airwallex incident

Third-party outage causing delays in processing some USD deposits

Major Resolved View vendor source →

Airwallex experienced a major incident on October 3, 2026 affecting Global Accounts, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 11:14 AM UTC
Resolved
Oct 06, 2026, 02:22 AM UTC
Duration
2d 15h
Detected by Pingoru
Oct 03, 2026, 11:14 AM UTC

Affected components

Global Accounts

Update timeline

  1. identified Oct 03, 2026, 11:14 AM UTC

    From 2026-09-29 10:51 UTC, we have observed an issue affecting some USD deposits. The issue has been identified and is under investigation by our banking partner. The issue is external to Airwallex.

  2. resolved Oct 06, 2026, 02:22 AM UTC

    From 10:51 UTC on 2026-09-29 to 21:00 UTC on 2026-10-05, we observed an issue external to Airwallex that affected some USD deposits. The issue is resolved and all affected systems are restored to full functionality.