airSlate Outage History

We are currently having issues with the PDF editor. New fields may not be added, and existing ones may behave improperly during the signing session. Our team is already working on resolving the issue. We are sorry for the inconvenience.

Our platform is currently undergoing unscheduled maintenance. You may see bots failing, and documents intermittently not loading. Our team is doing their best to speed up the maintenance course. We are sorry for the inconvenience.

We are currently having issues with the links to fill documents. Page may not load ad time out. Our team is already investigating the problem.

We are currently having issues with logging in to the workspaces, especially using socials and Google. Our team is already working on the resolution. We are sorry for inconveniences.

We are currently having issues with editing workflows. You can face "Ouch it's not you, it's us" error. Our team is already investigating the issue

The previous issue with 500th errors has reoccurred. Our team is hands on resolving the problem.

We are currently experiencing a general platform slowdown and a "limits reached" error. Our team is working to resolve this problem as soon as possible.

We are recovering from the major outage on AWS side. You may receive occasional Opps errors and face other issues while using the product. Our team monitors the health of our AWS instance and is working to recover as soon as possible.

We are currently having issues with the "fill out" button disappearing once documents are run by users with the Filler role in the workspaces. Email invitations are still delivered to users' email addresses. Our team is already working on the issue. We appreciate your patience.

We are currently having issues with the document placeholder type of document. Fillable fields available for drag-and-drop are not showing within the signing session. Our team is already diligently working on the issue. We are sorry for inconveniences.

We are currently having issues with MS Outlook integrations. The respective bots are failing with a 422 error. Our team is already working on the issue. We appreciate your patience.

Whole Outlook integration is unavailable. New connections cannot be set up. Team continues to work on the fix.

We are currently having issues with the signing session being interrupted with errors and the general product's slower performance. Our Engineering team is already working on the issue to deliver the fix as soon as possible.

We are currently having issues with documents being stuck right after sending. Our team is already diligently working on issue detection and resolution.

We are currently having an issue with information populated by bots or filled out by recipients may not be visible after completing. Our team is already working on the issue with the highest priority.

We are currently having an issue with the automatic creation of the documents. They may be started with a delay of up to 40 minutes. Our team is working on the issue to resolve it as soon as possible. Thank you for your patience!

We are currently having issues with left sidebar not displaying properly. Our team is already investigating this with the highest priority.

We are currently having issues with document templates serviced in Only Office. Document generation, spreadsheets, and contract negotiation may not work properly. Our team is already diligently working on service restoration. Thank you for your patience.

We are currently having issues with bots integrating with 3rd-party. You may see error 'Cannot read properties'. Our Engineering team is already working on this issue and do their best to resolve it as soon as possible. Thank you for your patience.