airSlate experienced a critical incident on June 24, 2026 affecting Web, lasting 20h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Jun 24, 2026, 02:47 PM UTC
Our platform is currently undergoing unscheduled maintenance. You may see bots failing, and documents intermittently not loading. Our team is doing their best to speed up the maintenance course. We are sorry for the inconvenience.
- monitoring Jun 24, 2026, 05:31 PM UTC
The maintenance has been completed. All systems are back to normal operations. Our team continues to monitor the performance.
- resolved Jun 25, 2026, 11:03 AM UTC
All failures that occurred during maintenance have been reprocessed.