airSlate incident

Intermittent 500th errors throughout the platform

Minor Resolved View vendor source →

airSlate experienced a minor incident on October 28, 2025 affecting API and Web, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 04:10 PM UTC
Resolved
Oct 28, 2025, 07:49 PM UTC
Duration
3h 38m
Detected by Pingoru
Oct 28, 2025, 04:10 PM UTC

Affected components

APIWeb

Update timeline

  1. investigating Oct 28, 2025, 04:10 PM UTC

    The previous issue with 500th errors has reoccurred. Our team is hands on resolving the problem.

  2. resolved Oct 28, 2025, 07:49 PM UTC

    The incident has been resolved. All services are up and running.