airSlate experienced a major incident on October 14, 2025 affecting Web, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- monitoring Oct 14, 2025, 07:04 PM UTC
We are having issues with general platform slowdown, pages can load significantly longer, the errors regarding limits reaching can pop up during the signing session. We are diligently working on issue resolution. We are very sorry for the inconveniences.
- resolved Oct 14, 2025, 08:13 PM UTC
This incident has been resolved. All systems are operating normally.