Resolved after 24 minutes, affecting Inbound Calls and Outbound Calls, on November 3, 2026.
This incident has been resolved and the affected Aircall services are operating as expected. If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.
Affected components
Update timeline
- investigating Nov 03, 2026, 03:30 PM UTC
We are investigating reports that customers can't make or receive calls. We are continuously working to stabilize the system performance.
- monitoring Nov 03, 2026, 03:42 PM UTC
We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.
- resolved Nov 03, 2026, 03:54 PM UTC
This incident has been resolved and the affected Aircall services are operating as expected. If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.
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