Adobe Experience Cloud incident

Real-Time CDP: Performance issue

Resolved after 1 day 15 hours, affecting Real-Time CDP, on October 21, 2026.

resolved Oct 22, 2026, 10:12 PM UTC

We've reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Oct 21, 2026, 06:30 AM UTC
Resolved
Oct 22, 2026, 10:12 PM UTC
Duration
1d 15h
Detected by Pingoru
Oct 21, 2026, 06:30 AM UTC

Affected components

Real-Time CDP

Update timeline

  1. monitoring Oct 22, 2026, 09:54 PM UTC

    We’re investigating an availability issue.

  2. monitoring Oct 22, 2026, 10:12 PM UTC

    We’ve changed the severity level from major to minor for the performance issue.

  3. resolved Oct 22, 2026, 10:12 PM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

Your product runs on more than Adobe Experience Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →