Adobe Experience Cloud incident

Adobe Target: Performance issue

Resolved after 34 minutes, affecting Adobe Target, on October 22, 2026.

monitoring Oct 22, 2026, 04:20 PM UTC

Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League.  The information on this page reflects our understanding of the incident and impact at the time of the update.

Started
Oct 22, 2026, 03:28 PM UTC
Resolved
Oct 22, 2026, 04:03 PM UTC
Duration
34m
Detected by Pingoru
Oct 22, 2026, 03:28 PM UTC

Affected components

Adobe Target

Update timeline

  1. monitoring Oct 22, 2026, 03:49 PM UTC

    We’re investigating a performance issue.

  2. monitoring Oct 22, 2026, 03:57 PM UTC

    Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.

  3. monitoring Oct 22, 2026, 04:20 PM UTC

    Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League.  The information on this page reflects our understanding of the incident and impact at the time of the update.

  4. resolved Oct 22, 2026, 04:27 PM UTC

    We’ve resolved the performance issue.

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