Adobe Experience Cloud incident
Adobe Marketo Engage: Performance issue
Resolved after 2 hours 43 minutes, affecting Adobe Marketo Engage, on October 21, 2026.
We’ve resolved the performance issue.
Affected components
Update timeline
- monitoring Oct 21, 2026, 06:39 PM UTC
We’re investigating a performance issue.
- monitoring Oct 21, 2026, 06:40 PM UTC
Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
- monitoring Oct 21, 2026, 07:49 PM UTC
We've changed the Services impacted for the performance issue.
- monitoring Oct 21, 2026, 07:49 PM UTC
Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
- monitoring Oct 21, 2026, 08:36 PM UTC
Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Oct 21, 2026, 08:37 PM UTC
We’ve resolved the performance issue.
- resolved Oct 21, 2026, 09:48 PM UTC
We've changed the Services impacted for the performance issue.
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