ActivTrak incident

Delayed Data Ingestion

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on May 15, 2026 affecting Data Ingestion, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 05:39 PM UTC
Resolved
May 16, 2026, 06:30 PM UTC
Duration
1d
Detected by Pingoru
May 15, 2026, 05:39 PM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating May 15, 2026, 05:39 PM UTC

    Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.

  2. monitoring May 15, 2026, 10:38 PM UTC

    A fix has been deployed and is under active monitoring. Agent data reprocessing is underway and reports will catch up within the next few hours.

  3. resolved May 16, 2026, 06:30 PM UTC

    This incident has been resolved.