ActivTrak incident

Delayed processing of insights data

Minor Ongoing View vendor source →

ActivTrak is currently experiencing a minor incident affecting API / ActivConnect and Data Ingestion, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 02:41 PM UTC
Resolved
Ongoing
Duration
● 3h 44m
Detected by Pingoru
Oct 20, 2026, 02:41 PM UTC

Affected components

API / ActivConnectData Ingestion

Update timeline

  1. investigating Oct 20, 2026, 02:41 PM UTC

    Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.

  2. identified Oct 20, 2026, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2026, 04:28 PM UTC

    A fix has been implemented and the current backlog is being processed. Our engineering team is monitoring the results.