ActivTrak incident

Elevated error rates on the Users configuration pages

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on September 29, 2026 affecting Web Application, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 07:59 PM UTC
Resolved
Sep 29, 2026, 09:12 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 29, 2026, 07:59 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 29, 2026, 07:59 PM UTC

    We're experiencing an elevated level of application errors on the Users configuration pages and are currently looking into the issue.

  2. identified Sep 29, 2026, 08:24 PM UTC

    We have identified the issue and are working on the fix.

  3. monitoring Sep 29, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2026, 09:12 PM UTC

    The issue has been resolved.