ActivTrak incident

Elevated errors related to login for some accounts

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on September 9, 2026 affecting Web Application, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 04:35 PM UTC
Resolved
Sep 09, 2026, 09:02 PM UTC
Duration
4h 27m
Detected by Pingoru
Sep 09, 2026, 04:35 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 09, 2026, 04:35 PM UTC

    Our engineering team has identified an increase number or errors related to login.

  2. investigating Sep 09, 2026, 05:30 PM UTC

    Our engineering team is continuing to look into the elevated error rates related to login for some accounts.

  3. monitoring Sep 09, 2026, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2026, 09:02 PM UTC

    This incident has been resolved.