ActivTrak incident

Elevated error rates on the "Productivity By Location" report

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on August 31, 2026 affecting Web Application, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 08:04 PM UTC
Resolved
Aug 31, 2026, 09:43 PM UTC
Duration
1h 38m
Detected by Pingoru
Aug 31, 2026, 08:04 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 31, 2026, 08:04 PM UTC

    We're experiencing an elevated level of application errors on the "Productivity By Location" report and are currently looking into the issue.

  2. identified Aug 31, 2026, 08:50 PM UTC

    The issue has been identified and we are testing the fix.

  3. resolved Aug 31, 2026, 09:43 PM UTC

    The issue has been resolved and the "Productivity By Location" report is functioning correctly.