ActivTrak incident

Elevated error rate associated with reports

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on September 1, 2026 affecting Web Application, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:24 PM UTC
Resolved
Sep 01, 2026, 05:58 PM UTC
Duration
1h 34m
Detected by Pingoru
Sep 01, 2026, 04:24 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 01, 2026, 04:24 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Sep 01, 2026, 04:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 01, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 01, 2026, 05:09 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 01, 2026, 05:58 PM UTC

    This incident has been resolved.