Resolved after 7 hours 41 minutes, affecting US, on October 20, 2025.
All services at our cloud provider have been marked as resolved. We are continuing to monitor the situation closely.
Affected components
Update timeline
- monitoring Oct 20, 2025, 03:40 PM UTC
We are aware of an ongoing issue affecting our cloud provider in the US region. Our systems are currently stable, and we do not anticipate any direct impact to ABBYY Timeline US services. Our teams are actively monitoring the situation and will provide updates when there are any changes in status.
- monitoring Oct 20, 2025, 05:11 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 07:12 PM UTC
Our cloud provider’s mitigation efforts are ongoing. The Timeline US region remains stable, and no issues have been observed at this time. We continue to closely monitor the situation.
- monitoring Oct 20, 2025, 08:26 PM UTC
There have been no changes since our last update. Our cloud provider continues their mitigation efforts. Timeline services in the US region remain stable, and we will continue to monitor the situation.
- monitoring Oct 20, 2025, 09:03 PM UTC
Services at our cloud provider are gradually returning to normal. We are continuing to monitor the situation closely and will provide an update once full recovery has been confirmed.
- monitoring Oct 20, 2025, 11:00 PM UTC
All services at our cloud provider have been marked as resolved. We are continuing to monitor the situation closely.
- resolved Oct 20, 2025, 11:21 PM UTC
This incident has been resolved.
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