Is ABBYY down?

Last checked 5h ago
Current status
ABBYY has degraded performance

Active incident: Processing delays in Vantage 3.x US

  • Official status page: status.abbyy.com
  • Checked every 5 minutes
  • 17 components tracked

ABBYY is reporting degraded performance right now (last checked 5h ago). Services are up but slower or partially failing.

Real-time ABBYY status, recent outages, and incident history: pulled directly from ABBYY's official status page at status.abbyy.com every 5 minutes. Pingoru tracks 17 ABBYY services and has captured 51 incidents in the last 90 days (99.02% uptime). Get email, Slack, Discord, or webhook alerts the moment ABBYY reports a new incident, free for 3 monitors, no credit card.

Users who monitor ABBYY also follow these AI services: Tungsten Automation Americas Together AI Hugging Face Laserfiche Observe.AI Quest Retell AI Braintrust Cerebras Modal View all 8,000+ providers
ABBYY uptime 99.02% uptime · past 90 days
Mon Wed Fri
JulAugSepOct
Less More

Active incident 1

  1. Ongoing ● 15h 1m
    Started Oct 21, 2026, 05:23 PM UTC
    US
    Timeline · 1 update
    • investigating · Oct 21, 2026, 05:23 PM UTC

      We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.

    Latest: We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.

Recent outages & incidents

Past 90 days
  1. Resolved 5h 49m
    Started Sep 24, 2026, 08:00 PM UTC · Resolved Sep 25, 2026, 01:49 AM UTC
    EUUS
    Timeline · 3 updates
    • investigating · Sep 24, 2026, 08:00 PM UTC

      We are investigating an issue affecting email imports in Vantage Cloud 3. Some customers may find that new emails are not being imported and may see an OAuth 2.0 authentication error when configuring email import. We have identified an issue with the authentication credentials used for email import and are working to restore service. We will share another update as soon as we have more information.

    • monitoring · Sep 24, 2026, 08:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 25, 2026, 01:49 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  2. Resolved 1h 22m
    Started Sep 24, 2026, 02:11 AM UTC · Resolved Sep 24, 2026, 03:34 AM UTC
    AU
    Timeline · 3 updates
    • investigating · Sep 24, 2026, 02:11 AM UTC

      We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting processing speeds for some users. Our technical team is actively working to reduce the backlog and restore system performance. Please be assured that resolving this issue remains a top priority. We appreciate your patience and will continue to provide timely updates as progress is made.

    • monitoring · Sep 24, 2026, 02:22 AM UTC

      We’re pleased to inform you that the earlier issue affecting the FlexiCapture AU environment has been fully resolved. Message processing performance has returned to normal, and the message queue has been cleared. Our team has continued to monitor the system following recovery and no further delays have been observed. Thank you for your patience and understanding throughout this incident. If you have any further questions or concerns, please feel free to reach out.

    • resolved · Sep 24, 2026, 03:34 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 12m
    Started Sep 23, 2026, 07:57 PM UTC · Resolved Sep 23, 2026, 11:10 PM UTC
    US
    Timeline · 4 updates
    • investigating · Sep 23, 2026, 07:57 PM UTC

      We are investigating reports of failed transactions in the ABBYY Vantage Cloud 3 US environment. Our teams are working to identify the cause. We will provide an update as more information becomes available.

    • identified · Sep 23, 2026, 08:30 PM UTC

      We have identified an issue with the infrastructure supporting ABBYY Vantage Cloud 3 in the US that is causing transaction failures. Our team is working to resolve it and will provide another update as soon as more information is available.

    • monitoring · Sep 23, 2026, 08:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 23, 2026, 11:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 5h 20m
    Started Sep 23, 2026, 02:35 PM UTC · Resolved Sep 23, 2026, 07:56 PM UTC
    EUEU2USAU
    Timeline · 4 updates
    • investigating · Sep 23, 2026, 02:35 PM UTC

      We are investigating an issue affecting multiple FlexiCapture Cloud customers. Affected customers may see “License has expired or has been deleted” in the Administration and Monitoring console, or a “No License” error. This may prevent document ingestion and other production work. Our teams are investigating with high priority. We will share an update as soon as we have confirmed information about the cause or recovery.

    • investigating · Sep 23, 2026, 02:40 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 23, 2026, 03:29 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 23, 2026, 07:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1d 4h
    Started Sep 09, 2026, 04:30 PM UTC · Resolved Sep 10, 2026, 08:39 PM UTC
    US
    Timeline · 3 updates
    • identified · Sep 09, 2026, 04:30 PM UTC

      We are experiencing degraded performance in the ABBYY Vantage 3 Cloud US region due to very high system load. Customers may experience slower-than-normal response and processing times. Our teams are monitoring the environment closely and working to restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information becomes available.

    • monitoring · Sep 09, 2026, 06:29 PM UTC

      Performance in the ABBYY Vantage 3 Cloud US region has returned to normal levels. Our teams will continue to monitor the environment closely to confirm that performance remains stable. We apologize for the inconvenience and will provide a further update once monitoring is complete.

    • resolved · Sep 10, 2026, 08:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ABBYY outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ABBYY outage history →

Or sign up free to get alerts when ABBYY breaks · 10 free monitors · No credit card

Incident record

Since October 2026 · Statuspage by Atlassian · 17 components checked every 5 minutes
51incidents recorded
33last 12 months
9last 90 days
22 hourstypical duration, 12 months

The longest incident in the last year, Vantage 3 EU - Processing Delays on June 24, 2026, ran for 6 days. 50 maintenance windows announced in the same period.

Most affected components, last 12 months

  • AU10
  • US10
  • EU5
  • US4
  • US3

Latest incidents

  • Processing delays in Vantage 3.x US October 21, 2026 · still open · degraded service

    We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing…

  • Vantage Cloud 3: Email import disruption September 24, 2026 · 6 hours · major outage

    We are investigating an issue affecting email imports in Vantage Cloud 3. Some customers may find that new emails are not being imported and may see an OAuth…

  • FlexiCapture - AU | Degraded Performance: Message Processing Delay September 24, 2026 · 82 minutes · degraded service

    We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting…

Outage history

Past 90 days · 9 incidents View full outage history →