Is ABBYY down?
Last checked 5h agoActive incident: Processing delays in Vantage 3.x US
ABBYY is reporting degraded performance right now (last checked 5h ago). Services are up but slower or partially failing.
Real-time ABBYY status, recent outages, and incident history: pulled directly from ABBYY's official status page at status.abbyy.com every 5 minutes. Pingoru tracks 17 ABBYY services and has captured 51 incidents in the last 90 days (99.02% uptime). Get email, Slack, Discord, or webhook alerts the moment ABBYY reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- US
Timeline · 1 update
- investigating · Oct 21, 2026, 05:23 PM UTC
We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.
Latest: We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.
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Recent outages & incidents
Past 90 days- EUUS
Timeline · 3 updates
- investigating · Sep 24, 2026, 08:00 PM UTC
We are investigating an issue affecting email imports in Vantage Cloud 3. Some customers may find that new emails are not being imported and may see an OAuth 2.0 authentication error when configuring email import. We have identified an issue with the authentication credentials used for email import and are working to restore service. We will share another update as soon as we have more information.
- monitoring · Sep 24, 2026, 08:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 25, 2026, 01:49 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- AU
Timeline · 3 updates
- investigating · Sep 24, 2026, 02:11 AM UTC
We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting processing speeds for some users. Our technical team is actively working to reduce the backlog and restore system performance. Please be assured that resolving this issue remains a top priority. We appreciate your patience and will continue to provide timely updates as progress is made.
- monitoring · Sep 24, 2026, 02:22 AM UTC
We’re pleased to inform you that the earlier issue affecting the FlexiCapture AU environment has been fully resolved. Message processing performance has returned to normal, and the message queue has been cleared. Our team has continued to monitor the system following recovery and no further delays have been observed. Thank you for your patience and understanding throughout this incident. If you have any further questions or concerns, please feel free to reach out.
- resolved · Sep 24, 2026, 03:34 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US
Timeline · 4 updates
- investigating · Sep 23, 2026, 07:57 PM UTC
We are investigating reports of failed transactions in the ABBYY Vantage Cloud 3 US environment. Our teams are working to identify the cause. We will provide an update as more information becomes available.
- identified · Sep 23, 2026, 08:30 PM UTC
We have identified an issue with the infrastructure supporting ABBYY Vantage Cloud 3 in the US that is causing transaction failures. Our team is working to resolve it and will provide another update as soon as more information is available.
- monitoring · Sep 23, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 23, 2026, 11:10 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- EUEU2USAU
Timeline · 4 updates
- investigating · Sep 23, 2026, 02:35 PM UTC
We are investigating an issue affecting multiple FlexiCapture Cloud customers. Affected customers may see “License has expired or has been deleted” in the Administration and Monitoring console, or a “No License” error. This may prevent document ingestion and other production work. Our teams are investigating with high priority. We will share an update as soon as we have confirmed information about the cause or recovery.
- investigating · Sep 23, 2026, 02:40 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 23, 2026, 03:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 23, 2026, 07:56 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US
Timeline · 3 updates
- identified · Sep 09, 2026, 04:30 PM UTC
We are experiencing degraded performance in the ABBYY Vantage 3 Cloud US region due to very high system load. Customers may experience slower-than-normal response and processing times. Our teams are monitoring the environment closely and working to restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
- monitoring · Sep 09, 2026, 06:29 PM UTC
Performance in the ABBYY Vantage 3 Cloud US region has returned to normal levels. Our teams will continue to monitor the environment closely to confirm that performance remains stable. We apologize for the inconvenience and will provide a further update once monitoring is complete.
- resolved · Sep 10, 2026, 08:39 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full ABBYY outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · Statuspage by Atlassian · 17 components checked every 5 minutesThe longest incident in the last year, Vantage 3 EU - Processing Delays on June 24, 2026, ran for 6 days. 50 maintenance windows announced in the same period.
Most affected components, last 12 months
- AU10
- US10
- EU5
- US4
- US3
Latest incidents
- Processing delays in Vantage 3.x US
We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing…
- Vantage Cloud 3: Email import disruption
We are investigating an issue affecting email imports in Vantage Cloud 3. Some customers may find that new emails are not being imported and may see an OAuth…
- FlexiCapture - AU | Degraded Performance: Message Processing Delay
We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting…
- Started Oct 21, 2026, 05:23 PM UTC · ● 15h 1m
- Started Sep 24, 2026, 08:00 PM UTC · Resolved Sep 25, 2026, 01:49 AM UTC · 5h 49m
- Started Sep 24, 2026, 02:11 AM UTC · Resolved Sep 24, 2026, 03:34 AM UTC · 1h 22m
- Started Sep 23, 2026, 07:57 PM UTC · Resolved Sep 23, 2026, 11:10 PM UTC · 3h 12m
- Started Sep 23, 2026, 02:35 PM UTC · Resolved Sep 23, 2026, 07:56 PM UTC · 5h 20m
- Started Sep 09, 2026, 04:30 PM UTC · Resolved Sep 10, 2026, 08:39 PM UTC · 1d 4h
- Started Aug 27, 2026, 12:58 PM UTC · Resolved Sep 01, 2026, 05:00 PM UTC · 5d 4h
- Started Aug 12, 2026, 12:33 AM UTC · Resolved Aug 12, 2026, 02:21 AM UTC · 1h 48m